How do I get access to my online purchases?
When you purchase a online training course from us (or another online application) we deliver you a product key. This product key can be added to your account on apps.saftpak.com, where you will get access to your product.
Where do I get a Product Key?
You can purchase your Product Key on our website. Select the online course you would like to purchase (or multiple courses), add the course(s) to your cart and select the correct quantity of Students (Course Product Keys) you would like to purchase. Each quantity unit comes with a free Administrator Product Key. Once you have added your products to the Cart you can proceed to checkout. During business hours you can expect your Product Keys to arrive by email within 30 minutes on average. If you have not received your Product Keys within 30 minutes during business hours, please contact firstname.lastname@example.org with your order information and we will work with you to deliver your product keys.
Please check your spam and junk folder before reporting missing product keys.
What is a Training Administrator?
See here for more information.
My purchase of digital goods also included physical goods. When will these be shipped?
We will process your physical goods order within 1 business day. Please contact us a email@example.com for more information.
I have a Product Key now, what do I do with it?
All product keys can be added to your account at www.apps.saftpak.com.