Refund policy

Customer must supply invoice number and date.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the original package. You will need an RMA number as approval for the return. The RMA number will be provided by a Customer Service Representative. All returns will ship back to the original shipping location. Customer will be responsible for freight on all returns with the exception of any shipping errors on the Suppliers side.

Once your return is received and inspected if product is in good condition credit will be issued and applied
to your account. If product was purchased with a credit card a refund will be processed to your card. If the customer has terms there will be a credit balance on the account that can be applied to any outstanding or future invoices or the customer can request a refund check.

Non-returnable items:
Software Product Keys that have been consumed by a user or not refundable. (Product Keys that have been mistakenly consumed may be available for transfer to another user at staff discretion)